Privacy Policy

Privacy Policy

Bijoux Philip Jewellery

Effective Date: May 2026

At Bijoux Philip Jewellery, we value discretion, trust, and the protection of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or engage with our business.

As an independent Australian jeweller specialising in fine jewellery and certified Argyle pink diamonds, we are committed to maintaining the highest standards of professionalism and confidentiality.

1. Information We Collect

We may collect personal information including:

• your name;
• email address;
• phone number;
• billing and delivery address;
• payment details;
• purchase history;
• enquiry submissions;
• communications through email, forms, or social media.

We may also collect website usage information including:

• IP address;
• browser type;
• device information;
• pages visited;
• referral sources;
• website interaction analytics.

2. How We Use Your Information

Your information may be used to:

• process purchases and transactions;
• arrange insured shipping and delivery;
• provide customer service and support;
• respond to enquiries;
• improve our website and customer experience;
• prevent fraudulent activity;
• comply with legal and financial obligations;
• send occasional updates regarding collections, releases, or promotions where permitted.

3. Payment Security

Payments processed through our website are handled using secure third-party payment providers.

Bijoux Philip Jewellery does not store complete credit card details on its servers.

Reasonable measures are taken to safeguard customer information against unauthorised access, misuse, disclosure, or loss.

4. Cookies & Analytics

Our website may use cookies and analytics technologies to:

• improve website functionality;
• understand visitor behaviour;
• personalise browsing experiences;
• measure website performance and marketing effectiveness.

You may disable cookies through your browser settings, although some features of the website may not function correctly.

5. Disclosure of Information

We do not sell, trade, or rent personal information to third parties.

Information may be shared only where necessary with trusted providers including:

• payment processors;
• insured shipping and courier providers;
• website hosting and technical services;
• legal or regulatory authorities where required by law.

6. International Visitors

Customers accessing our website from outside Australia acknowledge that information may be processed and stored in Australia in accordance with Australian privacy laws.

7. Marketing Communications

Where permitted, we may occasionally send communications relating to:

• rare gemstone acquisitions;
• jewellery releases;
• exclusive collections;
• educational or market-related content.

You may unsubscribe from marketing communications at any time.

8. Access & Correction

You may request access to personal information we hold about you and request corrections if necessary.

Requests can be submitted using the contact details below.

9. Data Retention

Personal information is retained only for as long as reasonably necessary to:

• fulfil transactions;
• maintain records;
• comply with legal obligations;
• resolve disputes;
• support legitimate business operations.

10. External Links

Our website may contain links to third-party websites.

Bijoux Philip Jewellery is not responsible for the privacy practices or content of external websites.

11. Policy Updates

This Privacy Policy may be updated periodically without prior notice.

Updated versions will be published on this page with the revised effective date.

12. Contact Us

For privacy-related enquiries, please contact:

Bijoux Philip Jewellery

Benowa, Queensland, Australia 

Website: www.bijouxphilipjewellery.com.au