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Terms & Conditions
Last Updated: May 2026
Welcome to Bijoux Philip. By accessing this website and purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.
1. About Us
Bijoux Philip specialises in rare natural diamonds, collector gemstones, fine jewellery, and investment-grade coloured diamonds including Argyle pink diamonds.
All products offered are subject to availability and may be withdrawn or amended without notice.
2. Product Authenticity & Certification
Where applicable, diamonds and gemstones may be accompanied by independent grading or authenticity reports from recognised laboratories including:
Any grading report, certificate, inscription, or laboratory documentation forms part of the product description and supersedes any general marketing language used on this website.
Natural diamonds may contain inclusions, growth characteristics, colour variations, and surface features consistent with genuine natural gemstones.
Images are enlarged for viewing detail and may appear different depending on lighting conditions, photography, and individual screen settings.
All carat weights and measurements are approximate unless otherwise stated.
3. Pricing & Currency
All prices displayed on this website are in Australian Dollars (AUD) unless otherwise specified.
Prices may change without notice due to market fluctuations, diamond pricing volatility, currency exchange movements, or supplier adjustments.
In the event of a pricing error, Bijoux Philip reserves the right to cancel or refuse any order placed at the incorrect price.
4. Orders & Payment
Orders are subject to acceptance and verification.
Bijoux Philip reserves the right to:
Ownership of goods transfers only once full cleared payment has been received.
Accepted payment methods may include:
5. Shipping & Insurance
Domestic and international shipments are dispatched using insured and trackable delivery services where available.
High-value items may require:
Delivery timeframes are estimates only and are not guaranteed.
Bijoux Philip is not responsible for:
Risk in goods passes to the purchaser upon confirmed delivery.
6. Returns & Refunds
Due to the rare and investment-grade nature of many items sold, all sales are generally considered final unless otherwise required under Australian Consumer Law.
Approved returns may only be accepted where:
Returned items must:
Return requests must be submitted within 48 hours of confirmed delivery.
Refunds will not be issued for:
Nothing in these Terms excludes rights available under Australian Consumer Law.
7. Investment & Market Commentary Disclaimer
Any references to rarity, collectability, market trends, appreciation potential, or investment characteristics are provided for general informational purposes only.
Bijoux Philip does not guarantee future value appreciation, resale performance, or investment returns.
Purchasers should conduct their own independent financial and gemological assessment prior to purchase.
8. Intellectual Property
All website content including:
remain the intellectual property of Bijoux Philip and may not be reproduced without written permission.
9. Website Use
You agree not to:
We reserve the right to suspend or terminate access where misuse is suspected.
10. Limitation of Liability
To the fullest extent permitted by law, Bijoux Philip shall not be liable for:
Liability is limited to the purchase price of the relevant product where permitted by law.
11. Governing Law
These Terms & Conditions are governed by the laws of Queensland, Australia.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.
12. Contact
For enquiries regarding these Terms & Conditions, please contact:
Bijoux Philip
Brisbane, Queensland, Australia
info at bijouxphil@hotmail.com
Refund & Returns Policy
Last Updated: May 2026
At Bijoux Philip, we specialise in rare natural diamonds, fine jewellery, and investment-grade collector gemstones including certified Argyle pink diamonds.
Due to the unique and high-value nature of these items, our refund and return conditions are outlined below.
1. Change of Mind
We do not generally offer refunds, returns, or exchanges for:
Please review all product details, certifications, images, and descriptions carefully before purchasing.
2. Eligibility for Returns
A return request may only be considered where:
All return requests must be submitted within 48 hours of confirmed delivery.
3. Return Conditions
Approved returns must:
Items returned without original certification documentation may not be accepted.
4. Inspection & Verification
Returned items are subject to professional inspection and verification upon receipt.
Bijoux Philip reserves the right to refuse a refund where:
5. Refund Processing
Where a return is approved, refunds will be processed to the original payment method within a reasonable timeframe following inspection and approval.
Shipping fees, insurance costs, customs duties, and third-party transaction fees may be non-refundable unless required by law.
6. Custom & Special Orders
Custom-made, resized, modified, personalised, or specially sourced items are considered final sale and are not eligible for refund or exchange unless required under Australian Consumer Law.
7. International Orders
International customers are responsible for:
Bijoux Philip is not responsible for delays caused by customs or international courier services.
8. Australian Consumer Law
Nothing in this policy excludes, limits, or replaces any rights or remedies available under Australian Consumer Law.
Customers may be entitled to certain remedies where goods fail to meet statutory consumer guarantees.
9. Contact
For all return or refund enquiries, please contact:
Bijoux Philip
Brisbane, Queensland, Australia
Email: bijouxphil@hotmail.com
website : www.bijouxphilipjewellery.com
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